Effective Date: July 14, 2026
Brazclean operates the website brazclean.ca and provides cleaning services in Ontario and New Brunswick. We respect your privacy and are committed to protecting the personal information you share with us, in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
This policy explains what information we collect, how we use it, and your rights.
1. Information We Collect
When you request a quote through our website form, we collect:
- Name
- Company name
- Email address
- Location (Ontario or New Brunswick)
- Any message or details you provide
We also automatically collect certain technical and usage data through cookies and analytics tools (see Section 5).
2. How We Use Your Information
We use the personal information you provide only to:
- Prepare and send you a cleaning service quote
- Contact you regarding your request
We do not use your information for any other purpose without your consent.
3. Consent
By submitting our quote form, you consent to us collecting and using your information for the purposes described above. You may withdraw your consent at any time by contacting us (see Section 8), subject to legal or contractual restrictions.
4. Sharing of Information
We do not sell, rent, or share your personal information with third parties for their own purposes. Your information is used solely by Brazclean to respond to your request.
5. Cookies and Analytics
Our website uses Google Analytics and the Facebook (Meta) Pixel to understand how visitors use our site and to improve our services and marketing. These tools may collect information such as your IP address, browser type, pages visited, and interactions with our site.
You can control or disable cookies through your browser settings. For more information, search for Google’s Privacy Policy and Meta’s Privacy Policy.
6. Data Storage and Retention
Information submitted through our quote form is collected and stored by our third-party form provider. We retain this information for as long as necessary to respond to your request and for our legitimate business purposes. We review and delete quote requests periodically.
7. Safeguards
We take reasonable measures to protect your personal information against loss, theft, unauthorized access, disclosure, or misuse, using safeguards appropriate to the sensitivity of the information.
8. Your Rights and How to Contact Us
Under PIPEDA, you have the right to access the personal information we hold about you, request corrections, or withdraw your consent.
Our designated privacy contact is:
Neil Swalihu | Email: neil@brazclean.ca
We will respond to your request within a reasonable timeframe.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.